How to change the position of 'Decline' button in service desk's issue view screen

Nallusamy Narayanaswamy

Hi, Currently, In the Service Desk Issue View Screen, the Decline button is being displayed in More dropdown. Is it possible to make it more visible like Approve button? 

Also, Is it possible to reposition the Approve button next to More option?

Please find the attached the screenshot below,

 

 

 

Guilhem Dupuy

Hello,

Unfortunately, there exist no way to get around this issue at the moment.

You can order the way transition buttons appear in the "View" screen using the "opsbar-sequence" property than you can add in you Wrokflow in the transitions (for more information about that you can go there), but not the Approvals buttons.

 

Let me know if it helped,

Guilhem