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Is possible to have dual-encode for Jira Service Desk?

Dear Colleagues from Atlassian Community, I want to know if there is a possibility for dual-encode in Jira Service DEsk ?

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Can you elaborate on “dual-encode”?

Hi @Jack Brickey .

As I posted here. I want to know a solutions for this. I couldn't find nothing, so I was thinking about usinf [dual-encode]

Regards

Wish I could help. :-(

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