Can closed tickets appear on the "Link issues" drop-down list on a ticket?

Question

Hi all,

I want to be able to link tickets to closed tickets (so that a team can warn the other that an issue is linked to another issue we already had).

On the dropdown list of tickets that shows up when I link a ticket to another, I only have open issues.

Do you know if I can also show closed tickets here?

Thanks a lot in advance!

lea.maire · Answer

I can find them too if I look for them in the global search field but I cannot see them in the list displayed in the search field for linked tickets

Jack Brickey · Answer

I am able to successfully find and link a closed issue.

lea.maire · Answer

Hi @jack

Thanks a lot for your answer!
Even when I use the search function when linking a ticket closed tickets aren't displayed so I guess you are right in your second point saying I cannot configure this myself.

Do you have any idea who I can contact to do it?

Thanks again!