Pre-defined sub-tasks for parent issue

Question

Hello all,

I am trying to define some sub-tasks for specific requests on service desk. For example, when user requests a replacement for a badge: the issue will have sub-tasks as disable the old one, take a new photo, and activate the new one, and as when all these sub-tasks are completed, then close the issue.

Any idea/help how to approach this problem. I have tried looking around the settings but haven't been successful.

thanks in advance

Tony Rossiter · Accepted Answer

@anoeil.roeil

Jira and Jira Service Desk won't do this out of the box; however, Jira Suite Utilities can automate sub-task creation through your workflow:

https://confluence-apps.beecom.ch/display/JSU/Create+a+Linked+Issue

JP _AC Bielefeld Leader_ · Accepted Answer

Hi,

this is not possible w/o an addon. There are several apps on the marketplace. Maybe your question has already been answered:

https://community.atlassian.com/t5/Jira-questions/How-to-create-sub-tasks-automatically-on-parent-issue-creation/qaq-p/331233

Best

JP