I am trying to set two behaviors, but it is very hard because I do not have any coding background. The idea is that the ticket creation screen would hide/show fields depending on what the user chooses. So the first behavior should be from a dropdown menu with 3 options (SAP, Jira, Other) and the dropdown menu's name is Affected Software. If the user chooses SAP, a textfield to appear which is called Transaction number. If they choose other, another textfield should appear called Please enter software name and otherwise, these should be hidden and not show any other fields. Here is the code I tried to write: import com . onresolve . jira . groovy . user . FormField FormField dropDown = getFieldByName ( "Affected Software" ) FormField other = getFieldByName ( "Transaction Number" ) FormField other = getFieldByName ( "Please enter software name" ) if ( dropdown . getFormValue () == 'SAP' ) { other . setHidden ( false ) other . setFormValue ( "SAP chosen" ) } if else ( dropdown . getFormValue () == "Other" ) other . setHidden ( false ) other . setFormValue ( "Other chosen" ) else { other . setHidden ( true ) } The second behavior is a bit simpler. There is again a dropdown field called Is there a workaround with these options(yes, no, I don't know). If the user chooses yes, a field should show up called Explain the workaround. Otherwise nothing should change. This is the code I tried to write for that one import com . onresolve . jira . groovy . user . FormField FormField dropDown = getFieldByName ( "Is there a workaround?" ) FormField other = getFieldByName ( "Explain the workaround" ) if ( dropdown . getFormValue () == 'yes' ) { other . setHidden ( false ) other . setFormValue ( "yes chosen" ) } else { other . setHidden ( true ) } Could you please let me know what I am doing wrong? Thank you in advance!

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I am having trouble with writing ScriptRunner Behaviours

unknown

I am trying to set two behaviors, but it is very hard because I do not have any coding background. The idea is that the ticket creation screen would hide/show fields depending on what the user chooses.

So the first behavior should be from a dropdown menu with 3 options (SAP, Jira, Other) and the dropdown menu's name is Affected Software. If the user chooses SAP, a textfield to appear which is called Transaction number. If they choose other, another textfield should appear called Please enter software name and otherwise, these should be hidden and not show any other fields.

Here is the code I tried to write:

<span>import</span><span> com</span><span>.</span><span>onresolve</span><span>.</span><span>jira</span><span>.</span><span>groovy</span><span>.</span><span>user</span><span>.</span><span>FormField</span>

<span>FormField</span><span> dropDown </span><span>=</span><span> getFieldByName</span><span>(</span><span>"Affected Software"</span><span>)</span>
<span>FormField</span><span> other </span><span>=</span><span> getFieldByName</span><span>(</span><span>"Transaction Number"</span><span>)</span>
<span>FormField</span><span> other </span><span>=</span><span> getFieldByName</span><span>(</span><span>"Please enter software name"</span><span>)</span>

<span>if</span> <span>(</span><span>dropdown</span><span>.</span><span>getFormValue</span><span>()</span> <span>==</span> <span>'SAP'</span><span>)</span> <span>{</span><span>    other</span><span>.</span><span>setHidden</span><span>(</span><span>false</span><span>)</span><span>    other</span><span>.</span><span>setFormValue</span><span>(</span><span>"SAP chosen"</span><span>)</span>
<span>}</span> <span>if</span> <span>else</span> <span>(</span><span>dropdown</span><span>.</span><span>getFormValue</span><span>()</span> <span>==</span> <span>"Other"</span><span>)</span><span>    other</span><span>.</span><span>setHidden</span><span>(</span><span>false</span><span>)</span><span> 
    other</span><span>.</span><span>setFormValue</span><span>(</span><span>"Other chosen"</span><span>)</span>
<span>else</span> <span>{</span><span> other</span><span>.</span><span>setHidden</span><span>(</span><span>true</span><span>)</span>
<span>}</span>

The second behavior is a bit simpler. There is again a dropdown field called Is there a workaround with these options(yes, no, I don't know). If the user chooses yes, a field should show up called Explain the workaround. Otherwise nothing should change.

This is the code I tried to write for that one

<span>import</span><span> com</span><span>.</span><span>onresolve</span><span>.</span><span>jira</span><span>.</span><span>groovy</span><span>.</span><span>user</span><span>.</span><span>FormField</span>

<span>FormField</span><span> dropDown </span><span>=</span><span> getFieldByName</span><span>(</span><span>"Is there a workaround?"</span><span>)</span>
<span>FormField</span><span> other </span><span>=</span><span> getFieldByName</span><span>(</span><span>"Explain the workaround"</span><span>)</span>

<span>if</span> <span>(</span><span>dropdown</span><span>.</span><span>getFormValue</span><span>()</span> <span>==</span> <span>'yes'</span><span>)</span> <span>{</span><span>    other</span><span>.</span><span>setHidden</span><span>(</span><span>false</span><span>)</span><span>    other</span><span>.</span><span>setFormValue</span><span>(</span><span>"yes chosen"</span><span>)</span>
<span>}</span> <span>else</span> <span>{</span><span> other</span><span>.</span><span>setHidden</span><span>(</span><span>true</span><span>)</span>
<span>}</span>

Could you please let me know what I am doing wrong? Thank you in advance!

Accepted answers

Jean-Théo _Adaptavist_

Hello @[deleted],

There is a couple of things that could cause the first one not to work.

Make sure that all your variables have a different name (if you changed the names for privacy, ignore this)
You should change your if else to an else if
Your dropDown does not have a capital letter in the rest of your script
I usually always cast the dropdown value to a String before comparing it to a strink
You are missing some brackets

Here is what the code should look like :

import com.onresolve.jira.groovy.user.FormField

def dropDown = getFieldByName("Affected Software")
def other1 = getFieldByName("Transaction Number")
def other2 = getFieldByName("Please enter software name")

if (dropDown.getFormValue().toString() == 'SAP') { 
other1.setHidden(false) 
other1.setFormValue("SAP chosen")
} 
else if (dropDown.getFormValue().toString() == "Other") {
other2.setHidden(false) 
other2.setFormValue("Other chosen")
}
else { 
other1.setHidden(true)
}

Let me know if this works for you or if you need more help.

Best regards,

All comments

Jean-Théo _Adaptavist_

Hello @[deleted],

There is a couple of things that could cause the first one not to work.

Make sure that all your variables have a different name (if you changed the names for privacy, ignore this)
You should change your if else to an else if
Your dropDown does not have a capital letter in the rest of your script
I usually always cast the dropdown value to a String before comparing it to a strink
You are missing some brackets

Here is what the code should look like :

import com.onresolve.jira.groovy.user.FormField

def dropDown = getFieldByName("Affected Software")
def other1 = getFieldByName("Transaction Number")
def other2 = getFieldByName("Please enter software name")

if (dropDown.getFormValue().toString() == 'SAP') { 
other1.setHidden(false) 
other1.setFormValue("SAP chosen")
} 
else if (dropDown.getFormValue().toString() == "Other") {
other2.setHidden(false) 
other2.setFormValue("Other chosen")
}
else { 
other1.setHidden(true)
}

Let me know if this works for you or if you need more help.

Best regards,

unknown

Thank you so much JT!

unknown

However, the code is still not working Any ideas?

Jean-Théo _Adaptavist_

Do you have any errors? Or is the behavior just not working?

Did you add the script as an initializer or to the field itself?

unknown

Here is the solution if anyone else needs it

<span>def field = getFieldByName("Standards")</span>
<span>def otherField = getFieldByName("Other")</span>

<span>if</span>(field.getValue() == <span>"MyCoolValue"</span>){
    otherField.setHidden(<span>true</span>).setRequired(<span>false</span>).setFormValue(<span>""</span>)
} <span>else</span>{
    otherField.setHidden(<span>false</span>).setRequired(<span>true</span>)
}

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