nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Cannot install service desk on jira

Danilo Scopigno

Hello,

We have a problem to install on app Jira Server Desk:

we had the application installed but it was uninstalled and we cannot install it, when I press install it throws the following error:

Captura de Pantalla 2020-02-04 a la(s) 15.59.43.png

Accepted answers

Neil Taylor_an3ll1

Do you have the related errors in the logs?

All comments

Neil Taylor_an3ll1

Do you have the related errors in the logs?

Danilo Scopigno

Where can I to see log?

Danilo Scopigno

This is log today :

Danilo Scopigno

2020-02-05 18:04:29,487 UpmAsynchronousTaskManager:thread-4 ERROR mperez 914x1318x1 9btx1t 170.210.32.115 /rest/plugins/1.0/installed-marketplace [c.a.u.core.install.ObrPluginInstallHandler] OBR resolver has 1 unsatisfied requirements for installing plugin.6114797146363975139.jira-servicedesk-application-4.3.2.obr
2020-02-05 18:04:29,487 UpmAsynchronousTaskManager:thread-4 ERROR mperez 914x1318x1 9btx1t 170.210.32.115 /rest/plugins/1.0/installed-marketplace [c.a.u.core.install.ObrPluginInstallHandler] Unsatisfied requirement: (&(symbolicname=com.atlassian.servicedesk.public-rest-api)(version>=4.3.1.REL-0010))
2020-02-05 18:04:29,501 UpmAsynchronousTaskManager:thread-4 WARN mperez 914x1318x1 9btx1t 170.210.32.115 /rest/plugins/1.0/installed-marketplace [c.a.u.core.install.DefaultPluginInstallationService] Plugin installation failed: Failed to resolve plugin dependencies within OBR [plugin.6114797146363975139.jira-servicedesk-application-4.3.2.obr]. Please see the logs for more detailed information.

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