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If I upgrade/update Jira does that also update Confluence?

Jason Ferris

Hello,

I asked a question about updating Jira as we run 7.8 and I need to update to a supported version. I found links for updating and processes. However I was told to look out for any customizations as that would be things we would need to make sure worked afterwards. Can anyone point out what "Customizations" these may be because when I asked my team members they said we really don't have much for customizations but I still need to know what that would be.

In addition to that, I would want to update Jira Core I presume if updating Jira and my follow up question is does this affect confluence in any way or is that a separate update/upgrade? We run Jira on a server and Confluence on another. So they are not in the cloud but at some point we may do that.

Thank you to anyone that can help!

Accepted answers

Joe Pitt

confluence is separate. Customizations would include any plugins you're using, which may also need to be updated to a new version. Some people modify JIRA source code (a bad idea in my opinion) that needs to be retrofitted. If you are using scripts they may or may not need to be updated for the new release. No one can point out your specific customizations we can just tell you were to look. If you aren't doing it, you should track every plugin, script, or source code modification so in the future anyone update JIRA will know where to look for the information. I've been supporting IT systems for over 30 years and lack of documentation can cause major problems when upgrading or needing to figure out what could be wrong if a problem arises

Pete Singleton

The things to check before upgrading are:

Any Jira addons/apps that you have installed. Check they are compatible with the new version and work after upgrade.
If you use any scripts within Jira (e.g. via ScriptRunner or similar plugin) you will need to test all of these following upgrade.
Any installation customisations (e.g. changes to Tomcat configuration, installation directory). This should be preserved if you follow the upgrade instructions but worth knowing about in advance.

Just a few I can think of. I would suggest upgrading in a test environment first.

And no - upgrading Jira will not affect your Confluence installation in any way! That needs to be upgraded separately.

All comments

Joe Pitt

Pete Singleton

The things to check before upgrading are:

Any Jira addons/apps that you have installed. Check they are compatible with the new version and work after upgrade.
If you use any scripts within Jira (e.g. via ScriptRunner or similar plugin) you will need to test all of these following upgrade.
Any installation customisations (e.g. changes to Tomcat configuration, installation directory). This should be preserved if you follow the upgrade instructions but worth knowing about in advance.

Just a few I can think of. I would suggest upgrading in a test environment first.

And no - upgrading Jira will not affect your Confluence installation in any way! That needs to be upgraded separately.

Jason Ferris

@Joe Pitt I appreciate the reply and information!

@Pete Singleton Thank you for the clarification. So, for viewing which plugins we have running, is this in Administration->System-Add-ons->Manage add-ons->User Installed?

We have some add ons that need updates. Some have a "Renew" next to them and some have "Update" I found under the installation history for the ones we can update and they seem to be compatible after updating with our current version. The ones that show renew, I'm not sure if we need them or not.? I would need a way to see if we use them before renewing.

Are these typically OK to update on the fly or would updating these cause issues within the environment as well?

I checked under SCRIPT RUNNER within Jira and I don't see anything under any of them (script console, script fragments etc). Does this mean we aren't using them?

JIRA WORKFLOW TOOLBOX - schedules but when I look there is nothing in there.

JIRA SUITE UTILITIES - Configuration shows license expired - Unsure if its still used even if license is expired?

BEHAVIOURS - None setup.

For Customizations I think default directory is slightly off but unaware of anything else for customizations. we have tickets and routing setup is that a customization or is that an out of box feature?

I just found out our license needs to be renewed. For the add ons we think some of those were loaded but not in use on original install. If there is anyway to verify those are used that would be great.

Pete Singleton

For the add-ons that you're not sure if you are using, unfortunately there is no easy way to determine if anyone is using them. It depends on the app itself, you may be able to check the configuration to see if anything has been set up. But for a lot of the apps there's just no way to tell.

For Script Runner, just having nothing under the console or fragments does not mean it's not being used, people may have defined scripts in workflows, custom fields etc.

Jira Suite Utilities - if the licence is expired then it can't be used, if nobody is complaining then it's probably not needed. Useful addon though.

Behaviours - this is part of ScriptRunner.

Jason Ferris

@Pete Singleton Hi Pete, how can I tell under the "Custom Fields" if those were already there or if we created/modified them etc? This is under the "Issues" tab in Jira. I'm documenting every single screen so I have it all documented for reference. I don't know how else to do this for the upgrade.

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