I have created a calendar with a five day work week, where every day is 10 hours (8:00 - 18:00).
I have created a SLA with a goal of 60h.
When I create a issue the goal is set as '1w', but a week only has 50 hours?
When I set the SLA goal to 70h, the goal is adjusted to '1w 1d'.
When I set the SLA goal to 50h, the goal is adjusted to '4d 10h' (which is the same as 5 days and is correct).
Can anyone explain why a week has 60 hours in this case (I double checked, the week only has five working days).
Is it possible to show the SLA time always in hours?
