set field based on part of another field

Jenifer Kuntz

Using JIRA Service Desk, customers are set with their email address as their user ID.  Based on the domain in their email I need to set a custom field (client)

I have Script runner and think that will do what I need but not sure where to start.

Any help would be appreciated.

 

Alejo Villarrub

Hi Jenifer,

You can build a custom script and add it to the Create transition of the workflow used in that Service Desk. That post function should be called right after the issue is created.

I believe the following code will do more or less what you need:

import com.atlassian.crowd.embedded.api.User
import com.atlassian.jira.ComponentManager
import com.atlassian.jira.bc.issue.IssueService
import com.atlassian.jira.bc.issue.IssueService.UpdateValidationResult
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.Issue
import com.atlassian.jira.issue.IssueInputParameters

def Issue issue = issue

// retrieve user
def currentUser = ComponentManager.getInstance().jiraAuthenticationContext?.user

// update issue
if (currentUser?.emailAddress) {
    def IssueService issueService = ComponentAccessor.issueService
    def User adminUser = ComponentAccessor.userUtil.getUser("admin")
    def mailDomain = currentUser.emailAddress.substring(currentUser.emailAddress.indexOf("@)+1)

    IssueInputParameters issueInputParameters = issueService.newIssueInputParameters();
    issueInputParameters.addCustomFieldValue(10704, mailDomain)

    UpdateValidationResult validationResult = issueService.validateUpdate(adminUser, issue.id, issueInputParameters)
    if (validationResult.valid) {
        issueService.update(adminUser, validationResult)
    } else {
        log.debug(validationResult.errorCollection)
    }
}