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Linking Jira filter in Confluence gives no results

mastrofini

Hello,

I migrated a few days ago from cloud to downloaded version of Jira, JIRA Agile and Confluence.

Right now I am creating a Confluence page where I want to link the results of filter. I created a filter on JIRA and I got its ID. If I execute the filter in Jira, it gives back some issues. When I try to set up the JIRA macro in confluence, the output is "No issues found".

This filter is visible to Everyone.

The search string is correct, in fact if I switch to a different (non existing) id, I get a different output message ("The JIRA server didn't understand your search query...").

Also, in the dropdown list on the right side of the search text, I have to values: one is "JIRA", which suppose is the link the running JIRA instance; the other is "JIRA ( myoldhostedurl.atlassian.net...) and if I select it, of course I get a 500 error.

If I paste the filter URL directly in the Confluence page, the result is still an empty list of issues. Where could be my problem?

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Shay Ben-Haroch2

Manuel, I'm having the same problem!
Did you manage to resolve this?

mastrofini

I removed the link between the two applications and made from scratch. Before making the link, I removed from the database all references to the old server.

Shay Ben-Haroch2

I tried re-creating the link many times.. but no luck. I haven't tried deleting anything from the DB, though... What do you mean by - references of the old server? Did you search the ENTIRE JIRA (or Confluence?) database? or just specific tables..? I would greatly appreciate help on this... Thanks!

mastrofini

After some time spent on APPLICATION LINK documentation, I figured out that I hadn't paid enough attention to the two-way application links. My flaw was on the access of Confluence to Jira, as I needed to set something like "upgrade to Application link". I am referring to the "old server" as I made a migration, which left some old links on both databases. There should be a specific documentation on this kind of issues, but I'm not sure it relates to the problem you (and I) reported.

Andrei Piskleno1

I think your user in Confluence dont have access to this filter in JIRA.

check application links between servers
login with the same user on both servers

Shay Ben-Haroch2

I triple-checked the application links, recreated them over and over again.

The user I'm using is the administrator user and he can run the same query on JIRA just fine...

Phillip S Jones

Did you end up fixing this? Having the same problem.

Roman Samorodov

Try to turn on the oauth authentication in both JIRA and Confluence.
In JIRA go to Application Links click Edit -> Outgoing Authentication -> Oauth and click Enable.
The same steps for Incoming Authentication in JIRA.
Also you should do the same in Confluence.

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