Problem with editing page/notifications

Question

When editing the page normally it will not make any actual changes. Page appears just as it was before the editing and no errors will be displayed. The child pages etc. are all fine and no such issues.

I believe this is to do with the subscribers/watchers. When ticking the box "Minor Change" (no notifications will be sent) it edits the page just fine. Also when navigating to tools-> "manage watchers" it displays an error: "Failed to retrieve watchers".

Any suggestions? :)

Robert Chang · Answer

Hi Marko,

For the page edit issue, you may be running into: https://jira.atlassian.com/browse/CONF-22369

It's worth backing up the DB the try the SQL queries as described in the bug report:

update NOTIFICATIONS set NETWORK = 0 where NETWORK is null;
update NOTIFICATIONS set DIGEST = 1 where SPACEID is null and PAGEID is null and DIGEST is null;
update NOTIFICATIONS set DIGEST = 0 where DIGEST is null;

Giuliano C. · Answer

Hello There,

It seems that something went wrong with the index on this, if the problem still persist after all this time, you can try to Rebuild the Content Indices from Scratch and see how it goes.

If the issue was solved, we would be glad if you are able to share the possible fix for this, to avoid another users to experience this. However, hope it helps!

All the best,

Giuliano Tenedini