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Confluence losing the status of checkboxes

Jiri Pik

It is happening on heavily edited large pages. I tick off a task / checkbox but in a week or so it loses the tick.

What could be the cause? What to do?

Accepted answers

Sebastian Butterweck_xcw7ul

@Jiri Pik Did you find the cause? Having the same issue ...

All comments

Alison_xw19ng

Have you checked the page history?

Perhaps as this is a heavily trafficked page, someone is removing the checkmark by mistake.

Jiri Pik

Yes, I have checked the page history, but it is useless - it says that the checkbox was checked a month ago and unchecked today but I did not uncheck it.

The unchecking happens also on pages accessible by me.

In any case, it would be good to expand the checkbox functionality to report its history.

There are these errors in the console - is it relevant?

Properties of "AJS.Rte.BookmarkManager" were overwritten
namespace @ batch.js?locale=en-US:273
com.atlassian.confluence.plugins.confluence-frontend:split_vendors~moment.js?locale=en-US:5 Deprecation warning: moment.lang is deprecated. Use moment.locale instead.
Arguments: de
[1] 0: d, 1: e
Error
at Function.lang (https://mysite.com/s/a30f1fcabb7c99da97e49c0c8c8017d5-CDN/evw358/8401/8e8f74c7e2fea2df662fe8d0f5d79ff6ab016336/7.2.1/_/download/batch/com.atlassian.confluence.plugins.confluence-frontend:split_vendors~moment/com.atlassian.confluence.plugins.confluence-frontend:split_vendors~moment.js?locale=en-US:5:3400)
at https://mysite.com/s/a30f1fcabb7c99da97e49c0c8c8017d5-CDN/evw358/8401/8e8f74c7e2fea2df662fe8d0f5d79ff6ab016336/13.0.2/_/download/batch/com.atlassian.confluence.plugins.confluence-inline-tasks:date-helper-js-resources/com.atlassian.confluence.plugins.confluence-inline-tasks:date-helper-js-resources.js?locale=en-US:5:485
at https://mysite.com/s/a30f1fcabb7c99da97e49c0c8c8017d5-CDN/evw358/8401/8e8f74c7e2fea2df662fe8d0f5d79ff6ab016336/13.0.2/_/download/batch/com.atlassian.confluence.plugins.confluence-inline-tasks:date-helper-js-resources/com.atlassian.confluence.plugins.confluence-inline-tasks:date-helper-js-resources.js?locale=en-US:5:157
at https://mysite.com/s/a30f1fcabb7c99da97e49c0c8c8017d5-CDN/evw358/8401/8e8f74c7e2fea2df662fe8d0f5d79ff6ab016336/13.0.2/_/download/batch/com.atlassian.confluence.plugins.confluence-inline-tasks:date-helper-js-resources/com.atlassian.confluence.plugins.confluence-inline-tasks:date-helper-js-resources.js?locale=en-US:5:176
D @ com.atlassian.confluence.plugins.confluence-frontend:split_vendors~moment.js?locale=en-US:5
batch.js?locale=en-US:1960 DEPRECATED JS - AJS.debounce has been deprecated since 8.0.0 and will be removed in 9.0.0. Use equivalent functions from libraries like lodash / underscore instead 
at https://mysite.com/s/d41d8cd98f00b204e9800998ecf8427e-CDN/evw358/8401/8e8f74c7e2fea2df662fe8d0f5d79ff6ab016336/17.2.5/_/download/batch/com.atlassian.confluence.plugins.sticky-table-headers:stickytableheaders-resources/com.atlassian.confluence.plugins.sticky-table-headers:stickytableheaders-resources.js:27:147
p @ batch.js?locale=en-US:1960
batch.js?locale=en-US:1960 DEPRECATED JS - Dialog constructor has been deprecated and will be removed in a future release. Use Dialog2 instead. 
at HTMLDocument.<anonymous> (https://mysite.com/s/a30f1fcabb7c99da97e49c0c8c8017d5-CDN/evw358/8401/8e8f74c7e2fea2df662fe8d0f5d79ff6ab016336/3.9.8/_/download/batch/com.tensixtwo.conf.latexmath:editor_latexmath/com.tensixtwo.conf.latexmath:editor_latexmath.js?locale=en-US:5:8164)
p @ batch.js?locale=en-US:1960
batch.js?locale=en-US:1960 DEPRECATED JS - Dialog popup constructor has been deprecated and will be removed in a future release. 
at h (https://mysite.com/s/080ab33781ad6fbcd6eb811c91bd410c-CDN/evw358/8401/8e8f74c7e2fea2df662fe8d0f5d79ff6ab016336/f08b142073ed75abbdbf91b355e73766/_/download/contextbatch/js/_super/batch.js?locale=en-US:2135:6588)

Grigory Salnikov_0hffsd

Hi @Jiri Pik !

I've tried the way @Alison suggested and it really worked. In the page history you can see all the changes including the checking/unchecking of tasklist items. You can find the one who did it

Jiri Pik

Yes, it sounds most appealing but on a page when only I have the right to modify it shows that I have unchecked which I did not.

Sebastian Butterweck_xcw7ul

@Jiri Pik Did you find the cause? Having the same issue ...

Jiri Pik

Disable collaborative editing ...

Sebastian Butterweck_xcw7ul

i was afraid you would say that

Pieter Smith

I also noticed that this is primarily caused by collaborative editing:

Somebody starts to edit the page. Oops that is not what he / she wanted, and clicks close. A collaborative edit draft is then kept in Confluence.
Subsequently someone checks off a task next to their name in view mode.
Later someone updates the page, starting from the previously created draft (which precedes the checkbox), and publishes. That someone is now unwittingly overwriting the previously checked checkbox.

The problem IMHO, is that setting a checkbox in view mode, should do the sane thing from a UX perspective (i.e., check the box on the latest published version of the page, AND check the box in the unpublished draft). This would avoid unsuspecting editors from unintentionally unchecking tasks.

This is a really big problem for our page review flows (that make use of tasks to indicate completion), and meeting / retrospective action point management. Is there any way we can get this prioritized and fixed? Ditching collaborative editing to avoid the issue really is not an option during work-from-home Covid times.

Chris Purser_zpblti

Happening to me ALL THE TIME and it happens when I am the only person with edit permissions as well. These are private pages I use to track tasks.

Happens ALL THE TIME.

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