After upgrade Jira Core to the version 8.6.1, my first SLA (response to client) dont stop when I comment to a client. This is a bug?
After upgrade the app Atlassian Universal Plugin Manager and reindex the project the problem was fixed
Hi,
I assume you got jira service desk. Could you add a screenshot of your response to client SLA configuration ?
StartItem createdPausedStatus: waiting for approvalStatus: pending
StopComment: for customersResolution: Defined
@elvir.dzeladin there is something wrong with my configuration?
.
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