Show Pending Reason on Client ticket/portal

Question

Hello,

Does someone know how I can enable the display of the pending reason on the client portal, when they view their ticket.
They should be able to know why their request is on hold.

I don't mind it if needs an add-on, I just want to provide my customers with the information on why their request in on pause.

Thank you,

Charles Focant · Answer

I did not see in the description of your Add-In that ic can do what I need... Can you provide me with a screenshot?

Thank you.

Boyan Angelov _Nemetschek Bulgaria_ · Answer

Hello,

As far as I know our addon does not conflict with the mentioned addons.

Best regards,

Boyan

Charles Focant · Answer

Thank you.

This simple feature is not available natively in JSD Server?

Does your Add-in interactConflict with other plug-ins like "Extensions For Jira" or "My Requests"?

These already manage stuff like displaying SLA on the client portal.