Jira fresh install is very slow

Question

Hi,

I just install JIRA on a fresh Debian 7 server and it's running so slow (sometimes more than a minute to display a page!).

I allocated 2Gb of RAM (4Gb total for the server) for the JVM (only JIRA is using Java).

CPU: Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz, it's not a very powerful one, but I have nothing else but JIRA running on my server.

Sometimes everything works well and then it become back very slow again...

I'm doing an evaluation (one project, few issues, about 5 users) on the product here, considering to buy a license at the end of the month, but I'm a bit confused about performance..

Is my server not powerful enough ?

Do you have some advice to optimize my JIRA configuration ?

Thanks !

Edouard Pagnier · Answer

I juste send that to the support as you suggested, let's see what they found ! Thanks

Daniel Wester · Answer

Those are some strange errors. I would suggest dropping in a support request at support.atlassian.com

Edouard Pagnier · Answer

Hi, thanks for the answer.

Here is my environnement setup (from JIRA logs):

__ Environment _____________________________

JIRA Build                                    : 6.4#64014-sha1:a67c3532e05d88bdc00cabc2cf5e0c6b82fa6023
     Build Date                                    : Mon Mar 09 00:00:00 ICT 2015
     JIRA Installation Type                        : Standalone
     Application Server                            : Apache Tomcat/7.0.55 - Servlet API 3.0
     Java Version                                  : 1.8.0_11 - Oracle Corporation
     Current Working Directory                     : /opt/atlassian/jira/bin
     Maximum Allowable Memory                      : 1962MB
     Total Memory                                  : 1962MB
     Free Memory                                   : 1631MB
     Used Memory                                   : 331MB
     Memory Pool: Code Cache                       : Code Cache: init = 2359296(2304K) used = 8803904(8597K) committed = 8847360(8640K) max = 251658240(245760K)
     Memory Pool: Metaspace                        : Metaspace: init = 0(0K) used = 11523808(11253K) committed = 11689984(11416K) max = -1(-1K)
     Memory Pool: PS Eden Space                    : PS Eden Space: init = 536870912(524288K) used = 246645760(240865K) committed = 536870912(524288K) max = 536870912(524288K)
     Memory Pool: PS Survivor Space                : PS Survivor Space: init = 89391104(87296K) used = 89387072(87292K) committed = 89391104(87296K) max = 89391104(87296K)
     Memory Pool: PS Old Gen                       : PS Old Gen: init = 1431830528(1398272K) used = 11497704(11228K) committed = 1431830528(1398272K) max = 1431830528(1398272K)
     JVM Input Arguments                           : -Djava.util.logging.config.file=/opt/atlassian/jira/conf/logging.properties -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -XX:MaxPermSize=384m -Xms2048m -Xmx2048m -Djava.awt.headless=true -Datlassian.standalone=JIRA -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Dmail.mime.decodeparameters=true -Dorg.dom4j.factory=com.atlassian.core.xml.InterningDocumentFactory -XX:+PrintGCDateStamps -XX:-OmitStackTraceInFastThrow -Djava.endorsed.dirs=/opt/atlassian/jira/endorsed -Dcatalina.base=/opt/atlassian/jira -Dcatalina.home=/opt/atlassian/jira -Djava.io.tmpdir=/opt/atlassian/jira/temp
     Java Compatibility Information                : JIRA version = 6.4, Java Version = 1.8.0_11

Here is database settings (from JIRA logs):

Database configuration OK

___ Database Configuration _________________

Loading entityengine.xml from                 : file:/opt/atlassian/jira/atlassian-jira/WEB-INF/classes/entityengine.xml
     Entity model field type name                  : mysql
     Entity model schema name                      : 
     Database Version                              : MySQL - 5.5.41-0+wheezy1
     Database Driver                               : MySQL Connector Java - mysql-connector-java-5.1.35 ( Revision: 5fb9c5849535c13917c2cf9baaece6ef9693ef27 )
     Database URL                                  : jdbc:mysql://localhost:3306/jira?useUnicode=true&characterEncoding=UTF8&sessionVariables=storage_engine=InnoDB
     Database JDBC config                          : mysql jdbc:mysql://localhost:3306/jira?useUnicode=true&characterEncoding=UTF8&sessionVariables=storage_engine=InnoDB

2015-04-01 18:13:14,811 localhost-startStop-1 INFO      [atlassian.jira.startup.ClusteringChecklistLauncher] JIRA clustering startup checks completed successfully.
2015-04-01 18:13:14,822 localhost-startStop-1 INFO      [atlassian.jira.startup.JiraStartupLogger]

Also I noticed that I have a lot of Java error in JIRA logs, that happens when I start the service JIRA , here is the first one:

2015-04-01 18:13:38,075 ThreadPoolAsyncTaskExecutor::Thread 8 ERROR      [plugin.osgi.factory.OsgiPlugin] Unable to start the plugin container for plugin 'com.atlassian.jira.jira-mail-plugin'
org.springframework.beans.factory.BeanDefinitionStoreException: Unexpected exception parsing XML document from URL [bundle://52.0:0/META-INF/spring/spring.xml]; nested exception is java.lang.IllegalStateException: Unable to create Java 1.5 dependent parser: org.springframework.context.annotation.ComponentScanBeanDefinitionParser
	at org.springframework.beans.factory.xml.XmlBeanDefinitionReader.doLoadBeanDefinitions(XmlBeanDefinitionReader.java:420)
	at org.springframework.beans.factory.xml.XmlBeanDefinitionReader.loadBeanDefinitions(XmlBeanDefinitionReader.java:342)
	at org.springframework.beans.factory.xml.XmlBeanDefinitionReader.loadBeanDefinitions(XmlBeanDefinitionReader.java:310)
	at org.springframework.beans.factory.support.AbstractBeanDefinitionReader.loadBeanDefinitions(AbstractBeanDefinitionReader.java:143)
	at org.springframework.beans.factory.support.AbstractBeanDefinitionReader.loadBeanDefinitions(AbstractBeanDefinitionReader.java:178)
	at org.springframework.beans.factory.support.AbstractBeanDefinitionReader.loadBeanDefinitions(AbstractBeanDefinitionReader.java:149)
	at org.springframework.osgi.context.support.OsgiBundleXmlApplicationContext.loadBeanDefinitions(OsgiBundleXmlApplicationContext.java:164)
	at org.springframework.osgi.context.support.OsgiBundleXmlApplicationContext.loadBeanDefinitions(OsgiBundleXmlApplicationContext.java:136)
	at org.springframework.context.support.AbstractRefreshableApplicationContext.refreshBeanFactory(AbstractRefreshableApplicationContext.java:123)
	at org.springframework.context.support.AbstractApplicationContext.obtainFreshBeanFactory(AbstractApplicationContext.java:422)
	at org.springframework.osgi.context.support.AbstractDelegatedExecutionApplicationContext.access$800(AbstractDelegatedExecutionApplicationContext.java:69)
	at org.springframework.osgi.context.support.AbstractDelegatedExecutionApplicationContext$3.run(AbstractDelegatedExecutionApplicationContext.java:269)
	at org.springframework.osgi.util.internal.PrivilegedUtils.executeWithCustomTCCL(PrivilegedUtils.java:85)
	at org.springframework.osgi.context.support.AbstractDelegatedExecutionApplicationContext.startRefresh(AbstractDelegatedExecutionApplicationContext.java:247)
	at org.springframework.osgi.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.stageOne(DependencyWaiterApplicationContextExecutor.java:214)
	at org.springframework.osgi.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.refresh(DependencyWaiterApplicationContextExecutor.java:169)
	at org.springframework.osgi.context.support.AbstractDelegatedExecutionApplicationContext.refresh(AbstractDelegatedExecutionApplicationContext.java:175)
	at org.springframework.osgi.extender.internal.activator.ContextLoaderListener$2.run(ContextLoaderListener.java:716)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
	at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.IllegalStateException: Unable to create Java 1.5 dependent parser: org.springframework.context.annotation.ComponentScanBeanDefinitionParser
	at org.springframework.context.config.ContextNamespaceHandler.registerJava5DependentParser(ContextNamespaceHandler.java:59)
	at org.springframework.context.config.ContextNamespaceHandler.init(ContextNamespaceHandler.java:43)
	at org.springframework.beans.factory.xml.DefaultNamespaceHandlerResolver.resolve(DefaultNamespaceHandlerResolver.java:129)
	at org.springframework.osgi.extender.internal.support.NamespacePlugins$Plugin.resolve(NamespacePlugins.java:82)
	at org.springframework.osgi.extender.internal.support.NamespacePlugins.doResolve(NamespacePlugins.java:168)  <+2>
	at java.lang.reflect.Method.invoke(Unknown Source)
	at org.springframework.osgi.context.support.TrackingUtil$OsgiServiceHandler.invoke(TrackingUtil.java:123)
	at com.sun.proxy.$Proxy508.resolve(Unknown Source)
	at org.springframework.osgi.context.support.DelegatedNamespaceHandlerResolver.resolve(DelegatedNamespaceHandlerResolver.java:56)
	at org.springframework.beans.factory.xml.BeanDefinitionParserDelegate.parseCustomElement(BeanDefinitionParserDelegate.java:1292)
	at org.springframework.beans.factory.xml.BeanDefinitionParserDelegate.parseCustomElement(BeanDefinitionParserDelegate.java:1287)
	at org.springframework.beans.factory.xml.DefaultBeanDefinitionDocumentReader.parseBeanDefinitions(DefaultBeanDefinitionDocumentReader.java:135)
	at org.springframework.beans.factory.xml.DefaultBeanDefinitionDocumentReader.registerBeanDefinitions(DefaultBeanDefinitionDocumentReader.java:92)
	at org.springframework.beans.factory.xml.XmlBeanDefinitionReader.registerBeanDefinitions(XmlBeanDefinitionReader.java:507)
	at org.springframework.beans.factory.xml.XmlBeanDefinitionReader.doLoadBeanDefinitions(XmlBeanDefinitionReader.java:398)
	... 20 more
Caused by: java.lang.ClassFormatError: Method "getReaderContext" in class org/springframework/context/annotation/ComponentScanBeanDefinitionParser has illegal signature "+)Lorg/springframework/beans/factory/xml/XmlReaderContext;"
	at java.lang.ClassLoader.defineClass1(Native Method)
	at java.lang.ClassLoader.defineClass(Unknown Source)
	at org.apache.felix.framework.ModuleImpl$ModuleClassLoader.findClass(ModuleImpl.java:1829)
	at org.apache.felix.framework.ModuleImpl.findClassOrResourceByDelegation(ModuleImpl.java:716)
	at org.apache.felix.framework.ModuleImpl.access$200(ModuleImpl.java:73)
	at java.lang.ClassLoader.loadClass(Unknown Source)
	at org.springframework.util.ClassUtils.forName(ClassUtils.java:211)
	at org.springframework.context.config.ContextNamespaceHandler.registerJava5DependentParser(ContextNamespaceHandler.java:55)
	... 37 more

Is that useful to figure out what's going on here ?

Thanks you very much for your help.