The Issue's previous Status (immediately before the current Status) must be Ignore Auto-transitions

Question

Hi team,

I have condition set for transition from one status to another.

Ex: when I moved the ticket from new to monitor status, if I click end monitor it should go to New status again but it  couldn't.

The condition we set for this transition is :

The Issue's previous Status (immediately before the current Status) must be Ignore Auto-transitions (loops).

Could you please advise on this how this condition works.

Thanks,

Vin

Thomas Schlegel · Answer

Hi @vinay07tech ,

here's a documentation for this condition:

https://innovalog.atlassian.net/wiki/spaces/JMWE/pages/68878443/Previous+Status+Condition

Thomas Schlegel · Answer

Hi @vinay07tech ,

here's a documentation for this condition:

https://innovalog.atlassian.net/wiki/spaces/JMWE/pages/68878443/Previous+Status+Condition