How to assign default approver to a group of customers ?

Nabeel Najeeb

I want to assign default Approver for a customer/organization. 

For eg: if someone from the Sales Team wants to request for an Asset via JIRA Service Desk, right now he will have to add the approver/manager by himself. Instead of that, is there any way where we can set a default approver/manager for that user ? So that the customers do not have to add approver for every tickets.

Krister Broman _Advania_

Its somewhat ambigous what you want to achieve, do you want to set a manager for a user or an organisation because the solutions will differ substantially. 

For a user you need to register more information than is possible out of the box. There are plugins which can be used to solve this like https://marketplace.atlassian.com/apps/1212508/

If you want to set it for every user assigned to a customer/organisation the above will probably not work though, instead you need to have some way to assign it based on that which would probably involve either a CRM or scriptrunner solution based on what you want to achieve.