Is there an issue with JIRA email notifications not being sent to Outlook?

Question

My team regularly received JIRA ticket email notifications of any activity on a ticket, but as of Friday, Jan 17, we've not received any.  Does anyone know if there is an issue with JIRA or Outlook?  Anyone else experiencing this?  What solutions are there?

Mohamed Benziane · Answer

Hello @Claims

Do you still have the issue ? Can you check the following :

- notification scheme

- use the notification helper

- look at the log

- send an email test

- change in your mail server configuration

Hope this helps