How to set jira resolution state?

Question

Hi ,

I am trying to set the resolution state on jira by the url :  "/rest/api/2/issue/${issueOrkey}/transitions"

and the json body=

{

"fields": {
"resolution": {
"name": "Duplicate"
}
},
"transition": {

"id": "100"

}
}

It is not working as getting 500 error or sometimes 405 also,

please help with this issue where I am doing wrong either url or parameter

I did not get api related to resolution  on jira docs so trying with "transition "  url.

Thanks in advance

Nivaldo Georg Junior · Answer

Hi everyone,

I've get to the result using the following solution:

A Resolution Screen.
(containing only the "Resolution" field)

A Custom Workflow.
(With all the statuses that must transition to resolve an issue containing a transition with the Resolution Screen created above)

The Resolution Screen is inside the transition named: "Resolve Issue"

With that in place, use the following URL:

https://<your_instance_url>/rest/api/2/issue/{issue_key}/transitions?expand=transitions.fields&transitionId={transition_id}

With this payload:

resolution_name = "Duplicate"
transition_id = "41"

{
 "update": {},
 "transition": {
    "id": transition_id # the id must be a string
  },
  "fields": {
    "resolution": {
      "name": resolution_name
   }
 }
}

Considering resolution_name as "Duplicate"

Remember to add your transitions containing screens, that should work out fine.

Krister Broman _Advania_ · Answer

And there's your answer, that specific issue have only one transition available and that has ID:61, not 100..

If this is not the transition that you desire then you need to go in to the issue and/or project and set the correct permissions and fill out the correct data.

UJJWAL PHOPATE · Answer

{"expand":"transitions","transitions":[{"id":"61","name":"Reopen issue","to":{"self":"URL/rest/api/2/status/1","description":"The issue is open and ready for the assignee to start work on it.","iconUrl":"URL/images/icons/statuses/open.png","name":"Open","id":"1","statusCategory":{"self":"https://URL/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"blue-gray","name":"To Do"}}}]}