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Issue Type Keeps Changing Name

Rob B_jadbuo

There is an Issue Type in Jira that name keeps reverting back to another (wrong) Issue Type name after a few hours of changing it on the app. The description is fine.
In the DB it appears correct.

We have ran multiple re-indexes which havent helped.

Any advice would be great.
Thanks

Accepted answers

All comments

Lenin Raj

Hi @Rob B

One cause could be that one of the installed add-on/app is changing the value.

What is the value that you enter and what is it updating it to?

Rob B_jadbuo

It used to be 'Outbound Transaction' but it changed itself to 'B11 Non-Market', which is the name of another issue type. The description has not changed.

Nic Brough -Adaptavist-

You need to talk to the other people who have admin access to your Jira. One of them is renaming the issue type.

Rob B_jadbuo

Ha.... Ha.... Ha!

Nic Brough -Adaptavist-

Not sure why you're laughing, that is the only way to change the name of a transition.

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