nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

When a user send a request, everybody in the group received a notification

Romuald LEMATTRE

Hello,

I create a project in service desk and when a customer sends requests all the team receives a mail. Same for the exchange of anwsers.

My question is : how to send theses mails to all the customers of a project ?

Thanks for your help,

Romuald.

Comments

John Funk

Hi @Romuald LEMATTRE - Check your Notification Scheme for that Project. It might be that notifications are going to the Service Desk Team which is why everyone gets it.

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