I am our companies JIRA admin, and I have access to all of our projects. How do I sign in as another user, so I am able to easily see the issues their having from their side?
hello @sharee_khaldi .there is no out of the box solution.If you have scritprRunner add-ons and on Jira server, there is a built-in script that can help you do that.https://scriptrunner.adaptavist.com/latest/jira/builtin-scripts.html
You can also instal it, try it and make sur it works for you.Regards
as an admin do the following
Jira settings > User management
search for the user, click view details then Login as user
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