How can I successfully configure the 30 days trial?

Question

Hi everyone,

I have installed the server version free trial at a JIRA Service Desk 4.5.1 instance.

The problem is that it seems that is not configured property and I can't try out the tool.

Can you help please to figure out what might be wrong here?

Many thanks,

Maria

Cristian Ionescu · Answer

I think the best way is to open a ticket on the Vendor side:

https://jira.deiser.com/servicedesk/customer/portal/1/user/login?destination=portal%2F1

maria_rapti · Answer

I can confirm that the account I am using is in the site-admins group.

Cristian Ionescu · Answer

Hi Maria,

Can you please confrim that your account is in site-admins group?