Can't get notification for custom event

Itai Koren

I configured a notification to be sent on a custom event, but we do not receive this notification email.

1. I added a post function "Fire a Issue Ready For Review event that can be processed by the listeners" to transition "Review the work"
2. I added two single users to the notification

Both users doesn't get notified even though the transition happens.
How do we make it work?

Ilia Ostroumov

Hello! You may take a look at this add-on - https://marketplace.atlassian.com/plugins/com.ovdgroup.jira.unilistener/server/overview

It may help you to solve your problems in a few clicks without creating post-functions and other stuff.