Populate summary field with value from a custom field

Question

Hi

Trying to change the text in the Summary field after the issue is created by using a post function in the workflow - Update any Issue field function

I can manage to get the text updated but I can not add the value from my custom field - so, if I enter Test %customfield_15038% in the "field value" box the Summary field is update with that exact text - Test %customfield_15038%

If the custom field has a value of "PROD" - I would like the Summary to be updated with Test PROD...

Any thoughts on this is really appreciated :-)

We run Jira 7.13

Benjamin Weber -Beecom- · Answer

Hi Jennie

If you want to copy the value from a custom field to the summary, you should use the Copy Value From Other Field post function.
It lets you select which fields to copy where, and whether you want to overwrite, append or prepend the value – you can even specify a separator between the existing and new value.

So if you want to copy the field – let's call it "Deployed to" – to the summary, you would select something like:

Deployed toSummaryPrepend-

And JSU will copy the value before the existing summary, e. g., PROD - User could not log in

If you need further help, our support team is always happy to help you: https://servicedesk-apps.beecom.ch/servicedesk/customer/portal/3

For more information on the Copy Value post function, see our documentation: https://confluence-apps.beecom.ch/display/JSU/Copy+Value+From+Other+Field+Post-Function

Cheers,
Benjamin

Andrej Freeze greenique · Answer

You could also try the following if you have a technical user

* Create a Transition from new to new.
* Place a condition, that only allows the technical user, or members of his group to execute this transition.
* Add the previous postfunction to this issue.
* Add the Follow Up Transition Postfunction to your create transition and select the newly created transition

Maybe this is a workaround that gets it done correctly. But in the end, maybe contacting their support staff will help you out. It could be that the type of custom field needs to be treated differently or that it is not supported yet.

Cheers,

Andrej

Jennie Peleback_yiv5gy · Answer

Yes that was my thoughts, it should work :-)

Mm, I have tried enter %, %% and '%% before and after - nothing works - it keeps updating it with the exact text I enter.
Was wondering if the variable is wrong, if it's not called customfield_idnumber anymore

But I tried using just the id number as well, and original_customfield_idnumber

And I've put the postfunction after the "Creates the Issue originally" to ensure the custom field has a value to add