Where can I find time to first response/ time to resolution in HH:MM format in the database ? I

mmahmed

I have joined customfield and customfieldvalue table to get SLA's for different issues from database.

But the Textvalue is in JSON format not the simple HH:MM format. Do i have to code the sql for JSON to display HH:MM format is that information resides in any table ?

Gonchik Tsymzhitov

Hi!

Used that snippet

https://gist.github.com/bertwagner/c29b805024be7156fc3253fac6956c26