How to filter the JIRA issue by summary test and send email notifications to the particular user.

Question

Hi Team,

Requirement,

Needed email notification for the particular issues of a project, where the issue can be filtered by  Summary text Example:- project = ProjectName AND summary ~ SearchText.

Please do let us know how we can configure the same.

Version - v8.5.1#805001 we are using.

Thanks & Regards,

Senthil

Senthilnathan VS · Answer

Hi Jack,

Thanks for your update, will try both options and if any further assistance needed will revert you back.

Good day.

Thanks & Regards,

Senthil.

Jack Brickey · Answer

Free OOTB solution - use a subscription for the filter you created and send an email daily. Advantage - free and easy, disadvantage - isn’t a real-time notification when issue is created with the specified summary

Addon - use Automation for Jira or similar. Advantages - aligns precisely with your requirement, disadvantage - not free unless you happen to create less than 300 issues per month in which case you could leverage Automation for Jira Lite.

Senthilnathan VS · Answer

Hi Jack,

Thanks for your updates, please find my reply below.

1. Filtering

Yes the JQL is working without any issue and very clear about it.

2. Email notification

The user who is going to notify is the static one, but the use case is if any new bug is raised and matched the above filer condition an email to send as a notification with the summary and reporter name.

Please suggest for the same, if this can be achieved by using automation or scripting addon then share us the link who to configure them.

Thanks & Regards,

Senthil.