Filters subscription issue

Vinutha Vasan

Hi All,

Few of our users are recivieng filters results mail from one of our jira filter "Verification:Overdue". I checked in JIRA there are no subscription as such but still they are getting mails.

Filter details are as below,

Filter: Verification:Overdue (34 issues)

Verification Tasks, Bugs and other Issues that are Overdue
Subscriber: duke.zenko

What should be the possible root cause to trigger mail even though there are no subscriptions to the filter.

Thanks,

Vinutha

Jobin Kuruvilla [Adaptavist]

1. Make sure you do not have a subscription set for that filter by looking in the database

2. Make sure there isn't any test server which sends these mails (have seen that too )