Got 500 error while initializing Jira object using python library

Laxminarsaiah Ragi

Hi There,

Getting 500 jira.exceptions.JIRAError: JiraError HTTP 500 URL https://jira.somename/rest/api/2/serverInfo 

def _get_jira_instance(self):
    props = self.parser
    oauth_dict = {'access_token_secret': None,
                  'access_token': self.parse_prop('jira_accesstoken', props),
                  'consumer_key': self.parse_prop('jira_consumerkey', props),
                  'key_cert': self.read_jira_ppk()
                  }
    server = self.parse_prop('jira_server', props)
print(oauth_dict)
    options = dict(server=server)
print(options)
return JIRA(options, oauth=oauth_dict)

All the values like access_token etc are coming from a file.

Any one please tell me what could be the problem in the above code?

Thanks,
Laxmi

 

brbojorque

You can do the debugging by getting the response from the request.

At the moment I can't find any reason why it should be a 500 error, it just means there is something wrong in the server when you requested it.