My Jira workflow isn't working anymore

Question

I have added github to my Jira projects and it was working properly before, but recently (Dec 2019) the Jira workflow isn't working anymore. For example, when I pushed my code to git branch and it doesn't change the task on JIRA from TODO to IN PROGRESS, or PULL REQUEST UNDER REVIEW. Could you please give me some adivce?

Thanks,

edwin vasquez_f9df79 · Answer

Hello Anh,

Have there been any changes to Git, Jira, or the workflows?

Can you share the configurations of that transition in the workflow?

Yogesh Mude_qi979c · Answer

HI @Anh Vo

Welcome to the community!

Can i ask you ..like have you checked the respective workflow transition triggers? have you added the issue key while committing/pushing the code to git?

To check the workflow you need to have the Jira admin rights. if not then please contact your Jira admin and ask to check.