Plugin not loaded even after manual upload to /plugins dir under Docker based install

Question

Hi  ,

Working integrate https://plugins.miniorange.com/bitbucket-saml-single-sign-on-sso , but when i try to upload directory into the server dir and restart the bitbucket service ?

also running the UI upload plugin :

An unexpected error occurred. Refer to the logs for more information.

file is written ok but i don't get any indication in the log or the UI

Best elad.

Lokesh Naktode_miniOrange · Answer

Hi @elad hirsch ,

Please raise a ticket to miniOrange Support and share the atlassian-bitbucket.log file for faster resolution.

Thanks,

Lokesh

elad hirsch · Answer

hi @Lokesh Naktode_miniOrange

done and got

An unexpected error occurred. Refer to the logs for more information. after upload completed.

i was able to upload it directly and run it in the Jira docker container

but doing the same under Bitbucket we got this error :-(

Lokesh Naktode_miniOrange · Answer

Hi @elad hirsch ,

This is Lokesh from miniOrange.

You don't need to upload the plugin's jar in the server dir. You can directly install it from the Bitbucket Admin console. Here are the steps.

* Login into your bitbucket Admin console.
* Click on the Manage Apps -> Fine new App.
* Search for miniOrange SAML SSO.
* Click on Free trial.

In case if you need further assistance with the plugin installation or SSO setup, please reach out to miniOrange Support.

Thanks,

Lokesh