Report of all customers

Selin Demirbas

Hello all,

I would like to run a report on all of my customers (Purpose: Send E-Mail notifications to customers or groups).

 My first idea was to go via the Service Desk User role in JSD Admin. But this role did not show all of the users added to customer groups rather than to show customer groups in the table.

Is another solution possible ?

 

 

 

Hermance NDounga

On cloud, you can go to Admin > Jira Service Desk > portal only customers and you can download a csv file from your customers 
For server, you can use this app https://marketplace.atlassian.com/apps/1220535/jira-user-export?hosting=server&tab=overview or query users from the DB https://confluence.atlassian.com/jirakb/how-to-export-users-to-csv-from-a-jira-application-192053781.html?_ga=2.258355530.1378095505.1575885913-745333202.1572255587