Hey,
we just recently updated from 7.13 to 8.5.1 and everything at first seems to work fine, but the UPM.
There is no obvious Error shown. All the checks are fine and verified.
The problem is now that the "update" and "update needed" buttons/banners in "manage apps" are missing.
Also the "install" button in "search apps" is shown but if you click on it nothing happens.
At last what we found out is that the screenshots if you open a tab of an app are not loading ("retrieving screenshots" only) and the only details we get are:
Version: 1.21.1
(Provider) Hersteller: Atlassian
(Key) App-Schlüssel: com.atlassian.troubleshooting.plugin-jir
so i have read alot about upm in the past days. Already checked for proxy, base-url etc. It is also able to reach the marketplace since i can search and find apps.
Maybe it is not even upm but some other plugin that´s interfering that i´m not aware of?
Last hint: After the upgrade our upm version showed 4.08, on marketplace only 4.07 is listed. Also upm is now a system App it was a User App in 7.13.
Ofc we followed the Process of disabling it or trying to remove it as .jar before upgrading. We tried alot as I said.
Also clreared the plugin cache few times. Nothing worked.
i would aprreciate some thoughts
greetings
