nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

/secure/QuickCreateIssue.jspa [jira.event.issue.IssueEventListenerHandler] Exception thrown from listener [com.atlassian.jira.event.listeners.mail.MailListener] : null

JT4

Just completed and upgrade to JIRA v5.2.2 and the following error is being thrown:

/secure/QuickCreateIssue.jspa [jira.event.issue.IssueEventListenerHandler] Exception thrown from listener [com.atlassian.jira.event.listeners.mail.MailListener] : null
java.lang.NullPointerException

also seeing this:

/secure/QuickCreateIssue.jspa [atlassian.event.internal.AsynchronousAbleEventDispatcher] There was an exception thrown trying to dispatch event 'com.atlassian.jira.event.issue.IssueEvent@5ec8379f[issue=MENVI-697,comment=<null>,worklog=<null>,changelog=<null>,eventTypeId=1,sendMail=true,params={eventsource=workflow, baseurl=http://jira.pearsoncmg.com},subtasksUpdated=false]' from the invoker 'SingleParameterMethodListenerInvoker{method=public void com.atlassian.jira.event.listeners.mention.MentionEventListener.onIssueEvent(com.atlassian.jira.event.issue.IssueEvent), listener=com.atlassian.jira.event.listeners.mention.MentionEventListener@14af3b51}'.
java.lang.RuntimeException: java.lang.NullPointerException

My mail listener seems to be configured and my notification schemes are in place.

Can anyone give me amy insight to this issue?

Thank you so much

Accepted answers

onkeldom

I would guess it's because some of the fields which should be send are "null". Add a check to your email velocity templates and ignore the fields if they are "null".

All comments

onkeldom

I would guess it's because some of the fields which should be send are "null". Add a check to your email velocity templates and ignore the fields if they are "null".

JT4

Thanks for the tip Dominic.

It is dissapointing when things like this "pop-up" after an upgrade. No issue with this in v5.1.2.

shess

You made my day Dominic. cheers Sven from //SM

vhj5cob

I have the same scenario but not the null pointer exception below is my case

ERROR test 394x199x1 108rqv8 103.205.152.154,10.10.40.28 /secure/CreateIssueDetails.jspa [c.a.event.internal.AsynchronousAbleEventDispatcher] There was an exception thrown trying to dispatch event [com.atlassian.jira.event.issue.IssueEvent@6763360d[issue=AD-75,comment=<null>,worklog=<null>,changelog=<null>,eventTypeId=1,sendMail=true,params={eventsource=workflow, baseurl=https://jira.test-cloud.com},subtasksUpdated=false]] from the invoker [SingleParameterMethodListenerInvoker{method=public void com.adit.jira.sync.plugin.IssueCreatedResolvedListener.onIssueEvent(com.atlassian.jira.event.issue.IssueEvent) throws java.text.ParseException,com.test.jira.sync.plugin.exception.JiraSyncException,org.codehaus.jackson.JsonParseException,org.codehaus.jackson.map.JsonMappingException,java.io.IOException, listener=com.test.jira.sync.plugin.IssueCreatedResolvedListener@546d409c}]
java.lang.RuntimeException: Listener: com.test.jira.sync.plugin.IssueCreatedResolvedListener event: com.atlassian.jira.event.issue.IssueEvent

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

mail-handler

listener

notification