How separate one customer portal from others portals on one Jira instance?

Andrey Zykov

I have one Jira instance and several JIRA SD projects
I need to separate the portal of one of the Jira SD projects from the other portals of other projects.
This separate portal should not be able to go to the shared portal and select another project.
Instance Jira should remain one.
There are solution how it can be done?

Jack Brickey

natively it works like this...

• there is one Help Center where all portals are located
• what a customer sees when they go to the help center depends on which projects they are customers of
• if you don't want a customer to see all projects (typically the case) then simply ensure that they only are listed as a customer of the appropriate project(s)
• organizations help containerize customers so make sure orgs are not shared across projects in an undesirable manner