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Dashboard/ report for a JIRA report - filter with labels

Huanling Lai

Hi,

We in the company use a JIRA project as our support portal. We usually label requests with types, e.g. medical, admin, or IT. Is there a smart way to see how many tickets from respective categories that has come in to support every month? I have investigated a bit on Dashboards or reports, but couldn't find how one can filter labels.

Would appreciate your guidance!

Thanks

Comments

Alexander Bondarev_x6gjf3

Hi, @Huanling Lai !

Of course you can, try "labels in (medical)" in advanced search by JQL.

Alexander Bondarev_x6gjf3

This article can help you in understanding.

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