I'm trying to add email requests to my service desk however I keep getting the error;
"To receive requests by email, you must have a request type with visible Summary and Description fields. All other request type fields must be optional. You can create a new request type or modify an existing one here."
After clicking the "here" it takes me to the request types page which I have no clue what to change in order to allow it to set up email requests.
See attached images for reference.

