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How to display a custom field in Issue screen under details section

Vishnu C

I added one of the custom field while creating the issue "Automation Status". After creating the issue when you view the issue JIRA shows the browse issue screen where it has Details, People, Dates etc.

I need this "Automation Status" field to be shown in the Details section along with other fields. In the Field configuration scheme the field is configured to show in the Issue screen. Hide and Show works for JIRA custom fields in details section but not for the custom fields.

Let me know the solution for this.

Accepted answers

Peter DeWitt

@Vishnu C , A few questions:

What type of field is this? Depending on the field, it will show up in a different location, date fields are in the date section, people fields are in the people section, etc...
You also need to make the custom field is on the screen associated with the View screen. There are three: Create, Edit, View.
Maybe add a screenshot of the issue so we can see where the field is if its not in the correct place.

-pjd

Mikael Sandberg

Custom fields have to have a value in order to be displayed on the screen. The only exception is for create and edit screens.

All comments

Peter DeWitt

@Vishnu C , A few questions:

What type of field is this? Depending on the field, it will show up in a different location, date fields are in the date section, people fields are in the people section, etc...
You also need to make the custom field is on the screen associated with the View screen. There are three: Create, Edit, View.
Maybe add a screenshot of the issue so we can see where the field is if its not in the correct place.