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Created vs Resolved - Wont show when i have 2 category Done statuses

Rob B_jadbuo

We have custom workflows that have 2 category Done statuses ('Completed' and 'Closed'). Both statuses set a resolution, but only the 'Closed' status appear in the 'Created vs Resolved' gadget even tho issues in 'Completed' status have a resolution set.

I thought the issues appear in the chart when a resolution is set, nothing to do with status.

My filter is set at all in project.

Thanks
Rob

Accepted answers

Rob B_jadbuo

The problem seems to be with old issues, newly resolved issues work fine. When i change old issues to have a resolution they dont appear in the gadget.

All comments

Rob B_jadbuo

The problem seems to be with old issues, newly resolved issues work fine. When i change old issues to have a resolution they dont appear in the gadget.

Rob B_jadbuo

I transitioned the old issues back to open and closed them again - They now appear in the gadget.

Danut M _StonikByte_

Hi @Rob B,

With our add-ons Great Gadgets for Jira Server and Great Gadgets for Jira Cloud you can have a Created vs Resolved chart on your dashboard that is based on issue status.

In the 10 gadgets offered by the add-on, there is a Release Burndown / Burnup Chart gadget than can be easily configured as Created vs Resolved Chart. Just take a look at this example.

Danut

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