how to assign an issue to particular user and the transition should not show to other user.

Question

hi all,

I'm trying to assign the ticket directly to a particular user & assigning it but the problem is the transition is showing to all users. I don't want to show the transition to others. which post function has to be used to execute the transition ?. please help me.

it is the first transition, I removed default open status to the transition and added some other transition in place of open status. so before reaching the first status when the ticket raised, it should be directly assign to a assignee to whom it was assigned and i don't want the transition visible to other users in the project.

which condition or post function is used for this transition ?

thank you

Ashkan Malekly_4jfgcl · Answer

@Thota SRI CHARAN

And if on create transition you want to dont have condition to define who can raise issues so in permission you must restrict create issue permission to your role or group of users or specific user.

Ashkan Malekly_4jfgcl · Answer

@Thota SRI CHARAN  Hiiiii

First of all if you dont want to show a transition to a specific group you must define a condition in that transition on worfklow (e.g only assignee can transit this issue in this transition). And for assign issues to specific user on specific transition you must define a post-function.