Several work streams related to Information Security are tracked via tickets, but primarily carried out through e-mail correspondence. When multiple team members are participating, it can be difficult for everyone to maintain visibility on the totality of the effort unless participants are religious about using the "Reply All" e-mail function. Alternatively, members have to be diligent about copying/pasting e-mails into the ticket to keep it up to date. It would be very helpful for these workflows if we could keep the initiating tickets updated for centralized tracking and team visibility by cc: to a Jira intake address.
