Won't recognize wiki markup during Word import-Conf 7.1

Question

I'm trying to include wiki markup syntax in my Word document in order to have it translated during Confluence Word import.  The import recognized "markdown" syntax but not "wiki markup" syntax.

Markdown example (.doc)

*Italic characters*
_Italic characters_
**bold characters**
__bold characters__
~~strikethrough text~~

Works well:

Wiki markup example (.doc)

{info:title=This is my title|icon=false}
This is _important_ information. {info}

Doesn't convert in Confluence:

The documentation has the following:

https://confluence.atlassian.com/doc/import-a-word-document-into-confluence-170493136.html

If your document contains characters that are the same as Confluence wiki markup (for example square brackets, hashes etc) these characters may be automatically converted to their wiki markup value when you import your document, or wrapped in a wiki markup macro to preserve the formatting.

Should { } type markups be recognized during Word import?

Shannon S · Answer

Hi Jim,

Thank you so much for your patience.

Diego and I just completed our investigation, and it's determined that this is not a supported feature, and it's indeed left over from the removal of wiki markup. As far as I am aware, there are not plans to include this feature in Confluence going forward.

As a result, the documentation for versions 7.1 and above has been updated so there will not be any confusion going forward.

I would recommend having a look at the add-ons available in Marketplace. There may be a solution there for you to use Wiki markup to format your pages created from Word documents.

Let us know if you have any questions about this.

Regards,

Shannon

Shannon S · Answer

Jim,

I'm working with my colleague Diego below to try and find out what the actual behavior should be. Our investigation in past cases shows that this hasn't reliably worked for some time since the release of Confluence 4.0. If it's meant to be a feature, then it needs to be fully implemented, and included in the documentation.

We will let you know what we find out.

Shannon

Shannon S · Answer

Hello Jim,

Thanks for the follow-up!

That message means that if you happen to have any characters in your word document that are the same as Wiki Markup, then they may automatically be converted to the wiki markup value, as an unintended behavior.

Below you can see a bug with the reported behavior and examples of how that might look:

* CONFSERVER-53030 Word importer should be able to handle wiki-markup-like characters within tables

I hope that helps to explain the issue, but do let us know if you have any questions about that.

Regards,

Shannon