Customer Sign Up with Verfiication

chgr

Hi All,

ám new in the Attlassian world and i have my first challenge

Iám looking for way that our customer has to sign up on the Customer Portal including a kind of verification. For example i get a message as Agent or Admin so i can decide if i release him or not.

Any thoughts?

And if not is there a way to change  administrator form

Kind regards

Christof

Jack Brickey

Unfortunately there is not a customer “request access” method. I really wish there was and there are some open suggestions for this as I recall. The only options that exist natively are to have your agents add customers or allow any customer to signup. So if you want to manage who can join you have to use the first option and employ some external signup means. One possible solution is to integrate support signup on your company website where an email is sent.

 

what administrator form are you referring to?