nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

notification and custom field

guis

Hello,

I have a problem. I have a custom field email. The user create a issue, he indicate his email via the custom field. I would like that JIRA sends a notification to the email address which is specified in the custom field email. How to make the notification is sent to this email?

Best regard,

Guis

Accepted answers

All comments

Rahul Aich [Nagra]

Can you add it in the notification scheme for create issue event to send notification from the value picked up from the user-picker custom field?

Note: You may have to configure your custom field as user-picker type

Rahul

Sameera Shaakun2

Why don't you send the notification to the user's email address specified in his user account?

C_Faysal _CFcon_

this will help you

https://confluence.atlassian.com/display/JIRA/Creating+a+Notification+Scheme

guis

Because the user don't have a account!

Renjith Pillai

Use this in your post function for Create and other transitions.

https://studio.plugins.atlassian.com/wiki/display/GRV/Post+Functions#PostFunctions-SendEmailWhenBlockerReported

C_Faysal _CFcon_

if you don't wanna code your own...

https://marketplace.atlassian.com/plugins/com.metainf.jira.plugin.emailissue

will send mails to non-jira users

guis

Thank you! But the user don't have account JIRA therefor I can't to use the user-picker custom field. How can I send a notification using a text custom field?
The field contains the email address.

Guis

Sameera Shaakun2

Didn't think of anonymous access.

In this case you will have to look for a custom field plugin. May be you will be able to develop a plugin, which takes an e-mail address as its input and emails the entire issue to that email address.

Sameera Shaakun2

Good suggestion.

Add a text (< 255) custom field. Try to retrieve it's value into the groovy script (do some RND). Send the email to that email address using the script upon the create transition.

Renjith Pillai

Yes, that's the way.

guis

Thank you but the plugin is paid.

guis

Thank you for the answer. I have add the post script function and I use the script "send a custom email". But I indicate in the field "To issue fields" my custom field mail, a notification is send but the
notification is not sent to the person indicate in the custom field.

Why?

Baris Guner

Hi Guis,

I am not sure if you have already solved this problem but at leat for others who stumble upon this check out this :

https://answers.atlassian.com/questions/45722/how-to-use-a-custom-user-picker-field-in-to-issue-fields-when-sending-a-custom-mail-with-script-runner

To find out ID values of your custom fields :

https://answers.atlassian.com/questions/102822/how-can-i-find-the-id-of-a-custom-field-in-jira-5

Finally the free plugin you need :

https://marketplace.atlassian.com/plugins/com.onresolve.jira.groovy.groovyrunner

Hope this helps,

Cheers,

Baris

Vladimir Horev - RaleyApps

Use https://marketplace.atlassian.com/plugins/net.vacom.jirassimo/server/overview

to achieve that. Destination can be dynamic and based on the content of your JIRA issue.