"Add XRAY issue type", not available in Action settings.

Question

Hello,

I am using free 1 month trial of XRAY. But while doing that I am not getting the issue type tab in XRAY neither any settings available. Below are the supporting images for the settings.

1) In "Create Issue"  General/Test Details/Preconditions/Test Plans / Link Issues tabs are missing

2) Also the setting for  --> Project settings --> "Add Xray Issue Type"  options is not available.

Attached are the supporting photos.

I would be very thankful if you could help me out to enable the " l/Test Details/Preconditions/Test Plans / Link Issues tabs" which are missing.

Thank you.

Regards,

Chaitrali

Rogério Paiva - Xray Xporter · Answer

Hi @cshinde and @Divya Jain

Please do the configuration suggested by @igor alfirevic (https://docs.getxray.app/display/XRAY/Miscellaneous#Miscellaneous-UserGroupsallowedtoaddXrayIssueTypes) found in the Jira Administration / Manage Apps / Xray settings / Miscellaneous.

It is necessary to have permissions to be allowed to add the Xray issue types to the project.

Once the Xray issue types are added to the project, it will be possible to have the Xray Test features (Test Details / Preconditions /...).

Thank you.

Kind regards,
Rogerio Paiva [Xray Support Team]

igor alfirevic · Answer

Jira administrator has to assign user group under User Group allowed to add Xray Issue Types.

igor alfirevic · Answer

Same problem.