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ACP-400 Jira version

Alexander Ling_scml7y

Hello!

I am currently studying for Jira Service Desk Administrator Certification (ACP-400) and I have a question about which Jira version the test will use.

In the exam topics that you get you can see this table:

This was updated in May 2019.

From this link we can see that JSD 4.5 was released as enterprise on the 21st of October.

As I am currently using JSD 4.5 myself, can I be sure that the test will be on JSD 4.5 and not the former enterprise release which was active during May 2019?

I would like to know since I have found some actions that behave different from my version and the study material.

Best regards, Alexander

Accepted answers

All comments

Pedro Felgueiras

You can take a look at the release notes of the service desk versions. https://confluence.atlassian.com/servicedesk/jira-service-desk-release-notes-780083086.html

I don't think that it will make a difference on the exam.

Best luck for you exam

Alexander Ling_scml7y

Thanks, why I am asking the question is because of a sample question in the study material.

In my version, if I have 2 components:

Component 1: BBB

Lead: Bob

Default assignee: Component Lead (Bob)

Component 1: AAA

Lead: Alice

Default assignee: Project default (unassigned)

If I choose both of these in the same issue, who will be the assignee of the issue?

In my version (4.5) the answer is Bob. However, in the study material the answer is unassigned (since AAA is before BBB alphabetically). I can't find anything about this in the release notes so I just became quite unsure how to think about this.

Pedro Felgueiras

https://confluence.atlassian.com/jirasoftwarecloud/organizing-work-with-components-764478279.html

"A component default assignee will override the project's overall default assignee. If someone creates an issue with more than one component, and the default assignees for those components are different people, then Jira assigns the issue to the default assignee of the component that is first alphabetically."

This is a functionality of Jira Core, and on the version that I had check has the same behavior.

Pedro Felgueiras

I had checked from 8.5 to 7.4

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