Changing Base URL - Doesn't Reflect in Client Machines

Question

HI All,

I had installed JIRA in my server. I can able to access the JIRA as localhost "http://localhost:8080" from the server. I want to access this JIRA from other machines also.

I had tried changing the base url to "https://mycompany.com:8080". But its not working. I had searched all the things, but i cant able to find the solution.

Whether i need to do any other changes like, restarting the service, restarting the server, xml changes..

Note : I am very new to this JIRA and also this Forum.

Ramiro P · Answer

Hi, as Onkar said try to do ping to server from the client machine to check if it is visible and here's another possible solution to this:

https://answers.atlassian.com/questions/93842/change-jira-base-url

Check here too:

http://stackoverflow.com/questions/4092225/jira-works-only-on-localhost

Onkar Ahire · Answer

Hi Ramabadran,

Please confirm from network admin that machine (where JIRA is installed) is LIVE IP or not and also try from other machine http://<IP address>:8080.

Secondly try to ping the machine where JIRA is installed.

FYI this link helps you to outcome from this issue.

https://answers.atlassian.com/questions/18468/jira-not-responding

or

https://answers.atlassian.com/questions/111707/unable-to-access-jira-from-any-other-machine-s-broswer

Regards

Onkar Ahire