plugin manager update broke admin

Question

hey all,  I updated the plugin manager today (though I didn't track versions, sorry), and now my admin access is... well, gone. just goes to a blank page. non-admin stuff seems fine still.  Any suggestions?

Daniel Eads · Answer

Hey @gord - here's an action to try and how we go from there:

The plugin manager is a plugin itself. It's possible that there is some conflicting code trying to load. I'd expect Confluence to just not render content in this instance, but let's try clearing the plugin cache to see if that changes the situation. You can follow the instructions in this article to flush the plugin cache.

If the problem persists after that, we'll need more information to hone in on the problem.

* Can you provide a screenshot of the blank page you're seeing (including URL)? Does the "Inspect Source" for the page provide any content at all?
* You noted there was nothing that seemed interesting to you in the application logs. Would you be comfortable posting them? While you might not find something particularly interesting, it's possible there are lines in the log file that lead us to a cause.

Thanks!

Daniel

gord · Answer

hey guys, after a busy couple of weeks, I think I need to get back to this. As I mentioned in my last note, there was nothing interesting in the logs. Admin is still broken though.

gord · Answer

Found at /var/atlassian/application-data/confluence/logs

I tailed the last 200 lines of the log itself, there were a few warnings, but nothing that stands out.