auto-fill/update a custom field by fetching data from external system

Question

Hi I have the following scenario and looking to get some help/suggestions from experts.

Lets say I am creating an issue that is using 2 custom fields.

1st field will take input from a user. Text String.

I would like to update the 2nd field by querying an external system for that value and automatically update the field with the required data automatically.

Is this possible? If so appreciate any help.

Peter DeWitt · Accepted Answer

@mirzawaqasahmed , Yes it is possible but not natively within Jira. Take a look at some of the Apps in the marketplace. Scriptrunner, Power Scripts, Elements Connect could all probably help.

-pjd

Leonard Chew · Accepted Answer

With Scriptrunner you can do that by using Script Fields.

External Data can be fetched by webservice calls or since recently by sql, querying a remote database (resource feature).

https://scriptrunner.adaptavist.com/latest/jira/resources.html?utm_source=product-help