Can we publish service request to Opsgenie?

Question

Dear Experts,

We are setting up integration between JSD and Opsgenie. We can sync/publish other issues types like (incidents, problem, change) to Opsgenie but Service request is not synced to Opsgenie. Is there any specific reason? Please advise.

Thank you

Muhammad Fahad · Answer

Thanks @Kat Warner

Kat Warner · Answer

I have added the tags Opsgenie and integration.  Hopefully, more people see your question and respond soon.